Platform Terms of Service

Last updated: September 2026

These Platform Terms of Service ("Terms") govern access to and use of the Klarasoft Corporation ("Klarasoft," "we," "us," or "our") website, administrative console, and cloud-native Android Enterprise device management platform (collectively, the "Platform" or "Services"). By requesting access, accessing the console, or using our Services, you ("Customer," "Organization," or "you") agree to be bound by these Terms.

1. Platform & Services

Klarasoft provides a cloud-native Enterprise Mobility Management (EMM) and Mobile Device Management (MDM) platform engineered on Google's Android Management API (AMAPI). The Platform enables organizations to enroll, configure, secure, monitor, and enforce policy controls across managed Android hardware, including Android Enterprise Recommended (AER) smartphones and tablets, dedicated kiosk/COSU terminals, rugged enterprise hardware (e.g., Zebra, Honeywell, Samsung Knox), and supported Android XR spatial computing devices.

2. Beta & Early Access Program

Portions of the Platform may be provided on an early-access, beta, or preview basis ("Beta Services"). Beta Services are offered for evaluation and operational testing purposes. While Klarasoft strives for enterprise-grade reliability and security, Beta Services may experience occasional maintenance windows, updates, or API evolutions. Klarasoft reserves the right to modify or discontinue any Beta Service at any time.

3. Console Accounts & Security

To access the administrative console, you must be authorized by your organization. You agree to:

• Provide accurate and complete organization and contact information during onboarding.
• Maintain the confidentiality of administrative credentials, access tokens, and enrollment QR codes.
• Promptly notify Klarasoft of any unauthorized access, compromised credentials, or security incidents involving your administrative account.
• Ensure that all administrators who access the console comply with your organization's internal security and compliance policies.

4. Fleet Management & Device Ownership

Customer represents and warrants that it owns or has obtained all necessary authorizations and consents to enroll, supervise, monitor, and manage every device connected to the Platform. As an administrator, you acknowledge that platform capabilities include remote policy enforcement, hardware feature restriction, application distribution, fleet telemetry collection, remote lock, and selective or complete device wipe. Customer assumes full operational responsibility for policy configurations deployed to its fleet.

5. Acceptable Use & Compliance

You agree to use the Services strictly in accordance with applicable laws, industry regulations, and third-party platform terms (including Google Android Enterprise terms and OEM developer agreements). You may not:

• Use the Platform to deploy malware, unauthorized surveillance software, or harmful code.
• Interfere with, disrupt, or compromise the integrity or security of the Platform infrastructure or underlying APIs.
• Attempt to reverse engineer, decompile, or extract source code from the Platform, except to the extent permitted by applicable law.
• Enroll personal or unapproved consumer devices without express employee disclosure and proper work-profile separation.

6. Intellectual Property

Klarasoft Corporation retains all right, title, and interest in and to the Platform, including software, dashboards, APIs, documentation, designs, trademarks, and proprietary telemetry processing mechanisms. Customer retains full ownership of its corporate data, managed device inventories, and proprietary enterprise applications uploaded to or distributed through the Platform.

7. Disclaimers & Limitation of Liability

Except as expressly provided in an enterprise service level agreement, the Platform and website are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. To the maximum extent permitted by applicable law, Klarasoft Corporation shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or loss of profits, revenue, data, or operational continuity arising out of or related to your use of or inability to use the Services.

8. Modifications to Terms

We may update these Terms from time to time to reflect platform enhancements, API updates, or changes in legal requirements. We will post the revised Terms on this page with an updated revision date. Continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms.

9. Contact & Legal Notices

If you have any questions regarding these Terms or our enterprise agreements, please contact our legal and platform operations team at hello@klarasoft.com.